Hobby and Leisure
Hobby And Leisure - The Internet Department Store
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Stock Indicators and Stock Levels

Stock Indicators

Under the title of each product, on the product page, is shown one of three different indicators:

Stock Level: In Stock - The item is in stock but stock levels are not high.
Stock Level: Good Stock - The item is in stock either in good quantities OR we have stock and can get more quickly.
Stock Level: Service - The item is provided as a service. For some models, the item will be special order - this will be shown clearly in the title or description.

Stock Policy

Items marked Pre-Order: Items marked Pre-Order are not yet released, we are taking orders on these items for fulfilment when the maker releases stock to us. The makers give guide dates in their catalogues but in general these are not overly accurate.

All Large Items: All large gift items stock levels are adjusted DAILY. If the item is available to purchase it is in stock during the working day. There is the possibility that an item with low stock may sell out - in these circumstances we will ALWAYS contact you as soon as we receive your order, and we will process a full refund if you prefer not to wait for a restock or order an alternative but similar product.

All other items: We carry a vast inventory of stock. Everything shown as available to order is in our stockrooms.

Order In Lines: This applies to some spare parts and some more expensive or unusual lines - if we do not have the item you have requested we will contact you on the same (working) day that we receive your order to discuss the merits of ordering it for you. Usually we get two or more deliveries a week from our principle suppliers. Dependant on their stock situation there should be no significant delay.

Do you need to ask if we have it: The stock is accurate at the time of viewing and any order placed automatically adjusts the stock level and takes a line off sale if sold out.

Amazon and eBay: As many of our customers initially come to us via one of our Amazon or eBay stores, we are often asked about stock on there. As a rule it is the same stock but only part of the range we carry. We employ a sophisticated control system which should ensure that items that sell on one site are updated on the others. This is relatively reliable but not instantaneous and not infallible as it can take a little time to update.
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